Hi

I joined Full Tilt a few years ago having not heard of rakeback. Just recently ive heard that some existing customers are now recieving rakeback?

So i emailed FT asking for Rakeback and after a few emails back and forth they said i wasnt eligible for rakeback because id joined via an affliate that dosent do rakeback and it was against T&C.

Finally got the response below in red

Couple of questions.

1. Anyone else had similar and if so is there anyway round it so i can get rake back?
2. Anyone know what offers promotions they do if you cant get rakeback.

Feel a bit pissed off that new customers get rakeback and existing ones dont

Any advice would be appreciated

Thank you for your Email,

We add players asking for the possibility to get rakeback to an alternative list if they are already linked to an affiliate that does not offer such promotion.

We contact players added in this list for upcoming offers and promotions as compensation.

If you have any other questions, please feel free to email us. We're always here to help.

Regards,

Sergio
Full Tilt Poker Support